Feel short changed.

Hi there, after downloading your Monsterfy app, I decided that I really liked it and so chose to unlock the full version via the £3.99 fee on the apple store. Afterwards, I soon realised that the app would not allow me to save any of the short videos containing animations to my iPad mini 5 and so I thought that if I uninstalled the app and then tried to reinstall it, that it might fix the problem, having done this I realised that the app would no longer allow me access to all of the extra templates which I’d previously purchased, and that the problem I was experiencing saving video was still present. Is there any way that this can be rectified?


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